Returns & Exchanges

At Disc Jockey Music, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for most equipment and accessories. Please ensure all items are returned in their original packaging and condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to submit a return authorization request or contact our support team directly.

• 2.
  Prepare the Package

  Carefully pack the items in their original manufacturer documentation and packaging, ensuring all cables, manuals, and software licenses are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Refund or Credit

  Once our technicians inspect the equipment, we will process your refund to the original payment method or issue store credit within 5-7 business days.